Track your order
To track your order, use the Global Tracking website:
- http://globaltracktrace.ptc.post/gtt.web/
It may be inconvenient for products to sit still for some time when they enter Portugal, this delay is due to the slowness of the federal revenue service in Portugal in nationalizing all incoming packages.
Shipping and Delivery Time
If your product is taking longer to arrive, check the tracking code. If you don't know your tracking code, please contact us by email.
If your purchase has not yet arrived in Portugal, there may have been a more serious problem and we ask you to contact us by email. Some products remain in customs for a long time due to supervision by the Portuguese Tax Authority, which checks all packages that enter Portugal, and as they are overloaded, this sometimes delays deliveries. But don't worry, your item will arrive for you soon.
Terms of Use and Privacy Policy
Quickship respects your privacy because it guarantees the complete confidentiality of the information you provide to us. Your personal data is stored in our database in order to improve our relationship through email, direct mail, among other forms of interaction. This way, we can always offer you the best products and services.
Stay calm! Your credit card number is only used during purchase processing and is not, in any way, stored in the files after the transaction. Only your personal data is saved. The financial transaction is carried out through Paypal offering total security in the purchase.
Quickshop is a website that provides an intermediation service for purchases made abroad, doing the work of selecting interesting products, paying in Euros and Dollars. The customer is responsible for the purchase and import they make. We issue an invoice for the purchase intermediation service and the support provided. When you buy from Quickship you are buying directly from suppliers in the United States, Asia and Europe.
Your email address will be used to publicize promotions and launches on our website, and may be canceled by you at any time. If you have any questions or suggestions regarding our privacy policy, please get in touch.
Quickship guarantees the security of your purchase and respects your privacy.
Exchanges and returns
Our product exchange policy aims to provide the customer with complete security in relation to the products purchased in our store.
Free products cannot be exchanged under any circumstances.
All of our products are guaranteed against manufacturing defects. We also exchange products that were different from those ordered by the customer.
If you receive a product from us with a manufacturing defect or different from what you ordered, follow the following steps to exchange it:
1- Inform our team about the problem via our email ( Ivandersuana@gmail.com ), sending clear photos of the defective product or the wrong product you received, within 3 days of receipt. Please note, we do not offer exchanges or refunds after this period.
2- Your complaint will be analyzed within a maximum of 2 business days and once the problem is confirmed, we will contact you via email and you will be able to choose one of the following alternatives:
- Receive a refund of the amount paid.
- Receive a new product equal to the one ordered.
- Receive a product of similar value.
- Receive a coupon with the value of the product to use on future purchases.
We will not exchange products that are inappropriate for the customer:
We provide the measurements in centimeters of our products so there is no error when choosing the size. According to the Consumer Protection Code - there is no legal obligation on the retailer to make exchanges due to consumer regret regarding color, size, model, or any other hypothesis. The right guaranteed to the customer by the consumer protection code is to exchange only in the case of defective products.
About Us
The Quickship store was created with the aim of offering international trends to the XXXXXX public. Today we sell throughout Portugal with quality service, products at a fair price and respect for the customer. We work with the Paypal company to provide payment security to customers.
Our priority is to offer a variety of quality products, at the best price on the market, enabling the purchase of products imported directly from the United States and China. The Quickship store is online so that the customer can buy and receive the product in the comfort of their home.
Our objective is to be a reference in internet sales of imported products, with credibility and customer satisfaction.
If you have any questions, do not hesitate to contact us using the contact form.
Contact
Fill out the form to get in touch. We will respond as soon as possible.
If you have any questions, look for the answer on the answered questions page. If you want to know where your order is, access the order tracking page.
Track your order
To track your order, use the Global Tracking website:
- http://globaltracktrace.ptc.post/gtt.web/
It may be inconvenient for products to sit still for some time when they enter Portugal, this delay is due to the slowness of the federal revenue service in Portugal in nationalizing all incoming packages.